Lush Banners values you very much as our loyal client and we will do our best to resolve any issues for you. We apologize for any inconvenience the issue might cause.

Before you submit a ticket, please check the general info regarding our tips & policies below to see if you’re eligible for a warranty claim:

• General Info: Warranty & Return
• Regarding Fading: UV Proof Printing
• Guidelines for Flag Banner Claims
  
• Guidelines for Using Our Limited Lifetime Warranty
  
  

To help us get the details right, please fill in the form below, then upload detailed photos showing any damages or defects. For a faster resolution, please upload assembly photos. Thank you.
*For warranty claims, we require photos or videos to process the claim.*

Once we receive your submission, we will do a thorough analysis on the assembly, order details & approved proof(s) and get in touch in 1-2 business days.

Thank you for your patience.

Lush Banners Customer Care Team